Privacy Policy

1. Information We Collect

We collect the following personal information when you submit an inquiry or request a quote through our website:

• Full name
• Business email address
• Company name and country
• Phone number (optional)
• Message content (product interest, quantity, application details)

2. Purpose of Data Collection

We use your personal information solely for the following purposes:

• Responding to your product inquiries and quote requests
• Providing technical support and product information
• Sending follow-up communications related to your inquiry

3. Data Retention

Personal information submitted through our inquiry forms is retained for 3 years from the date of collection, after which it is securely deleted. If a business relationship is established, data may be retained for the duration of the relationship plus any legally required retention period.

4. Third-Party Service Providers

We use the following third-party services to operate our website and process inquiries. Your data may be processed by these providers:

• Supabase (database hosting) — data stored in secure cloud infrastructure
• Resend (email delivery) — used to send inquiry confirmations and responses
• Vercel (website hosting) — serves web pages and processes server-side requests

5. Cookies & Analytics

We use cookies and analytics tools to understand how visitors use our website and to improve the user experience:

• Google Analytics 4 (GA4) — collects anonymized usage data including pages visited, session duration, and geographic region
• Microsoft Clarity — records anonymized session replays and heatmaps to improve website usability

6. Your Rights

Under PIPA and GDPR, you have the following rights regarding your personal information:

• Right to access — request a copy of your personal data
• Right to rectification — request correction of inaccurate data
• Right to deletion — request deletion of your personal data
• Right to withdraw consent — withdraw your consent at any time

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmissions are encrypted using TLS/SSL protocols.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data subject rights, please contact us at contact@garmymaterials.com or call +82-43-750-7556.